Dedicated to Serving all Citizens of Morrow

The Morrow Emergency Communications Center is dedicated to serving all citizens of Morrow and Lake City as well as all visitors in fire/rescue and police related emergency calls.

Our center is committed to providing the quickest and most efficient emergency response possible. Operating 7 days a week, 24 hours a day, the MECC has an exceptional track record of 81.7 percent of calls being answered within five seconds, with many of those calls answered within just two seconds, compared to the national average of about ten seconds. These few seconds are extremely crucial, as many emergency calls deal with life threatening situations.

Our communications department uses the latest and most innovative industry technologies, including a system that allows dispatchers to track City of Morrow police cars to ensure that the closest vehicle is dispatched to an emergency location. Wireless callers can also be tracked using technology that identifies their latitude and longitude. Our center also contracts with Language Line Services to ensure that all foreign language citizens and visitors are properly accommodated.

In addition to handling 911 calls, the department also works closely with the National Weather Service in Peachtree City to promptly warn citizens about ominous or threatening weather. If a dangerous weather system is approaching, the center will activate the Early Warning Siren located in Daniel Park, adjacent to City Hall.

Lieutenant White began his law enforcement career with the Stockbridge (GA) Police Department in November 1977 as a Police Officer/Dispatcher. He moved on to the Forest Park Police Department in June of 1978 and worked there until February of 1984. He was then hired by the Morrow Police Department and began work in April 1984. Lieutenant White has served as a Patrol Officer, Patrol Supervisor and Criminal Investigations Supervisor (Sergeant) and Watch Commander before being moved to the E-911 Communications Center as Commander in January 2013.

Lieutenant White was raised in Forest Park Georgia. He attended Forest Park Senior High School, graduating in 1976. He has attended Clayton State University and has also attended numerous training classes regarding his police services during his 36 years of service. These include Hostage Negotiator, Supervision and Management Certifications and both his Intermediate and Advanced Certification classes. He is currently the police department’s Terminal Agency Coordinator (TAC) for NCIC/GCIC. He has been married for over 30 years and has three children, 9 grand children and 5 great grand children. You may contact Lieutenant White at hwhite@cityofmorrow.com.

Emergency Communications requests your assistance to help our Fire, EMS, and Police units in locating you. You can do this by having your street number visible from the street, and large enough to be seen at night (consider reflective numbers). Also, consider marking both sides of the mailbox (the mail delivery always comes from one direction, the emergency units could arrive from any direction) and consider marking the curb.

Remember, not all wireless 9-1-1 calls provide location information. To get help quickly, please be able to answer these questions:

Where is the emergency? Use a highway name, direction of travel, mile marker, landmark, intersection, exact address, etc.

What number are you calling from? Always give your area code and wireless phone number.

Exactly what happened? Clearly describe what has taken place. If reporting a crime, vehicle and suspect descriptions are important.

If using a phone without a service contract and your call gets disconnected, you must redial 9-1-1 to reestablish contact with the 911 Center.